Mia, Gavin, and Luis are a documentary team set to create a documentary about Deborah, an elderly woman who has Alzheimer's disease. Deborah is reluctant to be filmed but agrees to the project after her daughter Sarah reminds her that they need the money to keep the house from being repossessed. While filming, Sarah and Deborah talk about earlier years when Deborah worked as a switchboard operator for her own answering service business to make ends meet.